The Dubai Financial Services Authority (DFSA) alerts the financial services community and the public to a fake letter falsely claiming to be from Crowe Finance Ltd and bearing the DFSA logo. Crowe Finance Ltd is not authorised by the DFSA.

This letter was sent to an individual, offering a loan approval purportedly from Crowe Finance Ltd. It states:

“We are pleased to inform you that your loan amount AED. 25000 has been approved for 48 months and your PERSONAL LOAN File Number is 1000983315525799936.

As you are aware, we will present the installment cheque on the 10^th of every Month. Please ensure that your bank account is adequately funded. This will avoid levy of additional charges for non-receipt of payment.

Your Installment amount is AED. 596/- for 48 months.”

The letter includes contact details, instructing recipients to reach out to a “customer service representative” to assist.

In an attempt to make the scam seem authentic, the scammer fraudulently used the DFSA’s logo without permission.

The DFSA informs you that:

• the letter is fraudulent and was not issued by the DFSA; and
• the DFSA does not permit firms to use its logo on any communication without express permission.

The DFSA strongly advises you not to respond to any communications regarding this scam, and under no circumstances should you send or give any money to any party connected to this scam.

The DFSA has a page on its website dedicated to alerts which it has issued about scams. All alerts issued by the DFSA may be accessed by going to Alerts

The DFSA has also issued warnings and guidance about the common types of scams perpetrated on consumers. For more information on these scams, please go to How to avoid being scammed

The DFSA encourages consumers to refer to the list of regulated Firms and Authorised Individuals licensed by the DFSA that is available on the DFSA's Public Register

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by the Dubai International Financial Centre (DIFC) Authority, DFSA or a DFSA regulated firm, you should direct your concerns to the DIFC Authority on Tel: +971 4 362 2222 and to the DFSA via the DFSA Complaints function on: Complaints